CURRENT LEAD TIMES ARE 10-12 WEEKS. RUSH ORDERS SHIP OUT IN 3 WEEKS.
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SHIPPING & HANDLING

Shipping & Handling 

****Currently, due to suffering a knee injury in the beginning of December of 2024, I am running a month behind the normal 6-8 week lead time. So, please allow for a turnaround time of 10-12 weeks to prepare your straps before shipping. This is a conservative estimate, so depending on how quickly I can get through the backlog, it may ship out sooner. 

IF you do not wish to wait or need the item for an upcoming trip please select RUSH PROCESSING under shipping options at checkout. RUSH PROCESSING will reduce lead time to 3 weeks. ****

***Accessories like film pouches, patches and pins will still ship out within 1-2 weeks.***

Order cancellations are only allowed up to 7 days after order is placed. 

*Cancellations will not be accepted after the 7 day window regardless of reason. You will receive a confirmation email of your order automatically after purchase and another email to confirm tracking information once it has been shipped.  Updates on your order will only be sent once I am close to working on your order, as I have a huge backlog to get through, this is the way I work. If you do not hear from me then I am still working on other orders placed ahead of yours, it does not mean I have forgotten about you. 

 

INTERNATIONAL ORDERS 

All International orders ship USPS First Class International with tracking. Expedited services are available as well. Please send an email before placing an order with any special shipping requests. 

Taxes and duties: For shipments outside of the United States, the customs office (or other authorities) in the sending and/or destination country may separately apply import duties, customs fees and/or other duties, fees, taxes and charges to your order. Customers are solely responsible for payment of these duties, fees, taxes and charges.

 

Returns & Exchanges

I strive to make goods of the highest quality standards that will last for many years. If you are not 100% satisfied with your TAP & DYE leather good you can return it to us for an exchange or refund provided it is returned to us within 7 Days of receiving your order. 

Returns or exchanges are only accepted from customers within the United States. All sales to other continents are FINAL, except in the case of defects. 

Items returned for refund or exchange must be returned in new, unused and re-sellable condition, with the original label tags provided. Returns that are soiled, damaged or altered may not be accepted and may be sent back to the customer. Original postage paid by customer is not refundable.